Oracle E-Business Suite mobile Apps
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Oracle E-Business Suite Mobile Apps Frequently Asked Questions (FAQ)

This page is related to Oracle Mobile EBS Applications & Integration Services . Oracle document (Doc ID 2064887.1) contains frequently asked questions for Oracle E-Business Suite mobile apps in the following categories:

 

Mobile Releases and Common Mobile Features

  1. How are Oracle E-Business Suite mobile apps released?
  2. What are release highlights of the Oracle E-Business Suite mobile releases?
  3. Is disconnected mode supported by Oracle E-Business Suite mobile apps?
  4. Is multiple language support available in Oracle E-Business Suite mobile apps?
  5. Do Oracle E-Business Suite mobile apps support push notifications?
  6. Do Oracle E-Business Suite mobile apps support “deep linking”?
  7. Is there a way to track what users are using the mobile apps?
  8. What diagnostics are built in the apps?

Licensing and Technical Requirements

  1. What are the licensing implications for Oracle E-Business Suite mobile apps?
  2. Are there any backend requirements or additional products that should be licensed to run Oracle E-Business Suite mobile apps?
  3. What development framework is used to build Oracle E-Business Suite mobile apps?
  4. What is Oracle E-Business Suite Mobile Foundation and how is it different from Oracle Mobile Application Framework?
  5. What are considerations when managing compatibility of server side patches and client app versions?

Server Setup and Configuration

  1. What are the server connectivity options for Oracle E-Business Suite mobile apps?
  2. Can I connect Oracle E-Business Suite mobile apps to a TLS-enabled Oracle E-Business Suite server using server certificates that are self-signed or issued by a custom certificate authority?
  3. Can the EBS Server URL parameter be preconfigured so that mobile users do not need to enter the server URL when they use the app?
  4. Are multiple entry points supported by Oracle E-Business Suite mobile apps?

User Authentication and Security

  1. How is user authentication and access managed with Oracle E-Business Suite mobile apps?
  2. Can Oracle E-Business Suite mobile apps integrate with advanced user authentication schemes that Oracle Access Manager supports, for example identity federation?
  3. What are troubleshooting tips for user authentication with Apps SSO Login?
  4. If I log in and get authenticated to an Oracle E-Business Suite mobile app, can I access another Oracle E-Business Suite mobile app from the same mobile device without being re-authenticated?
  5. What is the session management architecture of the Oracle E-Business Suite mobile apps?
  6. Does Oracle provide third-party security audit reports and Data Security Checklists sheets of the Oracle E-Business Suite mobile apps?

Enterprise Distribution

Enterprise Mobility Management

  1. Can Oracle E-Business Suite mobile apps integrate with third-party Enterprise Mobility Management solutions, such as AirWatch and MobileIron?
  2. Whom should I contact for issues with EMM solutions?
  3. Can the EBS Server URL parameter be configured remotely through EMM managed app configuration?
  4. Do Oracle E-Business Suite mobile apps support Oracle Mobile Security Suite?

Customization and Custom App Development

  1. Does Oracle distribute mobile apps in iOS application bundle (.ipa and .app files) or Android application package (.apk) for development usage?
  2. Are customizations supported by Oracle E-Business Suite mobile apps?
  3. What are the considerations and guidelines to create custom apps for Oracle E-Business Suite?

Discontinued Oracle E-Business Suite Mobile Apps

  1. Which apps are being discontinued?
  2. Will Oracle continue to provide support for these discontinued apps?
  3. Will Oracle continue to provide code for these apps, even if not delivering new updates?

Mobile Documentation

Questions and Answers

Mobile Releases and Common Features

  1. How are Oracle E-Business Suite mobile apps released?

    Oracle E-Business Suite mobile apps are compatible with both Release 12.1.3 and Release 12.2.3 and onwards. They have their own release cycles, separate from other Oracle E-Business Suite releases.

    There is a coordinated mobile release for all mobile apps that are developed using Oracle Oracle E-Business Suite Mobile Foundation, which is the common set of mobile components. Each mobile release includes server-side patches, client apps (on the Apple App Store or Google Play), and mobile application archives (MAA). See summary of the mobile release highlights described in the next question.

    There are some apps with their own off-cycle releases and they are not built with Oracle E-Business Suite Mobile Foundation. These apps are:

    • Oracle Mobile Expenses for Oracle E-Business Suite (known as Oracle Fusion Expenses on the Apple App Store and Google Play, Document 1625446.1)
    • Oracle Mobile Supply Chain Applications for Oracle E-Business Suite (Document 2108155.1, packaged as part of mobile releases from Oracle E-Business Suite Mobile Release 8.0)
    • Oracle Mobile Field Service (Document 1564644.1)
    • Oracle Mobile Service Manager for Oracle E-Business Suite (Document 2107368.1discontined app from Oracle E-Business Suite Mobile Release 8.0 and onwards)

    Oracle E-Business Suite Mobile Foundation Release Notes (Document 1642431.1) does not apply to these apps.

  2. What are release highlights of the Oracle E-Business Suite mobile releases?

    The following table lists the coordinated releases of mobile apps for Oracle E-Business Suite Release 12.1.3 and Release 12.2 that were built using Oracle E-Business Suite Mobile Foundation.

    For more information about app-specific updates for each Oracle E-Business Suite mobile app, see Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation Index, My Oracle Support Knowledge Document 1641772.1. For information about release update history and issues common to all mobile apps, see Oracle E-Business Suite Mobile Foundation Release Notes, My Oracle Support Knowledge Document 1642431.1.

    Oracle E-Business Suite Mobile Releases

Mobile Release NumberRelease DateApps and Common Mobile Features
1.0Jun-2014
  • Two new apps (iOS):
    • Oracle Mobile Approvals for Oracle E-Business Suite
    • Oracle Mobile Timecards for Oracle E-Business Suite
  • Oracle Application Development Framework Mobile (Oracle ADF Mobile) 1.1 uptake
2.0/2.1Oct-2014
  • Ten new apps (iOS):
    • Oracle Mobile Discrete Production Supervisor for Oracle E-Business Suite
    • Oracle Mobile Inventory for Oracle E-Business Suite
    • Oracle Mobile Maintenance for Oracle E-Business Suite
    • Oracle Mobile iProcurement for Oracle E-Business Suite
    • Oracle Mobile Procurement for Oracle E-Business Suite
    • Oracle Mobile Process Production Supervisor for Oracle E-Business Suite
    • Oracle Mobile Production Information for Oracle E-Business Suite
    • Oracle Mobile Project Manager for Oracle E-Business Suite
    • Oracle Mobile Project Manufacturing for Oracle E-Business Suite
    • Oracle Mobile Sales Order for Oracle E-Business Suite
  • Updates to existing apps
  • Oracle Mobile Application Framework (Oracle MAF) Release 2.0.1 uptake
3.0Mar-2015
  • Android support
  • Oracle MAF Release 2.0.1 uptake
4.0Oct-2015
  • Two new apps:
    • Oracle Mobile Learning for Oracle E-Business Suite
    • Oracle Mobile Person Directory for Oracle E-Business Suite
  • Updates to existing apps
  • Security and Deployment
    • Delivery of Mobile Application Archives (MAA) files
    • Enterprise distribution support
    • Oracle Access Manager (OAM) support
    • Customization support for corporate branding
    • Translations
  • Oracle MAF Release 2.1.3 uptake
4.1 (Mobile Foundation Release)Dec-2015
  • Custom app development support
    • Delivery of Oracle E-Business Suite Mobile Foundation client libraries, MAF-based application template, and MAF-based sample app
5.0Mar-2016
  • Three new apps:
    • Oracle Mobile Discrete Quality Manager for Oracle E-Business Suite
    • Oracle Mobile Process Quality Manager for Oracle E-Business Suite
    • Oracle Mobile Self-Service Human Resources for Oracle E-Business Suite
  • Updates to existing apps
  • User installation and usage metrics
  • Oracle MAF Release 2.2.2 uptake
6.0Aug-2016
  • One new app:
    • Oracle Mobile Yard for Oracle E-Business Suite
  • Updates to existing apps
  • Oracle MAF Release 2.3.1 uptake
6.1 (Mobile Foundation
Release)
Feb-2017
  • Publication of mobile-optimized REST APIs used by Oracle E-Business Suite mobile apps for custom mobile app development
7.0Jun-2017
  • Push notifications support when using Oracle Mobile Cloud Service for enterprise distribution and custom apps with Login component
  • Ability to import custom CA or self-signed server certificates
  • Updates to existing apps
  • Oracle MAF Release 2.4.0 uptake
7.1 (Mobile Foundation
Release)
Sep-2017
  • Publication of mobile-optimized REST APIs associated with the Oracle Mobile Self-Service Human Resources for Oracle E-Business Suite app for custom mobile app development
8.0Aug-2018
  • Ability to preconfigure server URL through an Enterprise Mobility Management (EMM) console
  • Updates to existing apps
  • Oracle MAF Release 2.5.0 uptake
  • Seven discontinued apps:
    • Oracle Mobile Discrete Quality Manager for Oracle E-Business Suite
    • Oracle Mobile Process Quality Manager for Oracle E-Business Suite
    • Oracle Mobile Procurement for Oracle E-Business Suite
    • Oracle Mobile Product Information for Oracle E-Business Suite
    • Oracle Mobile Project Manufacturing for Oracle E-Business Suite
    • Oracle Mobile Project Manager for Oracle E-Business Suite
    • Oracle Mobile Service Manager for Oracle E-Business Suite

    For more information about discontinued apps, see Discontinued Oracle E-Business Suite Mobile Apps

 

  1. Is disconnected mode supported by Oracle E-Business Suite mobile apps?

    Some Oracle E-Business Suite mobile apps have disconnected capability to meet their core business functions. Mobile apps that support disconnected mode are:

    • Oracle Mobile Expenses for Oracle E-Business Suite (known as Oracle Fusion Expenses on the Apple App Store and Google Play)
    • Oracle Mobile Field Service
    • Oracle Mobile Maintenance for Oracle E-Business Suite

    Most Oracle E-Business Suite mobile apps require a connection to the Internet.

  2. Is multiple language support available in Oracle E-Business Suite mobile apps?

    Yes, Oracle E-Business Suite mobile apps are available in the following languages: Brazilian Portuguese, Canadian French, Dutch, English, French, German, Italian, Japanese, Latin American Spanish, Simplified Chinese, and Spanish.

    Oracle Mobile Expenses for Oracle E-Business Suite (known as Oracle Fusion Expenses on the Apple App Store and Google Play) supports the following languages:

    • For the app on Android: supports the same languages as mentioned above.
    • For the app on iOS: English, Brazilian, and Latin American Spanish.

    The mobile translations were delivered starting in Oracle E-Business Suite Mobile Release 4.0; earlier releases were distributed in English only.

    Note: Oracle E-Business Suite mobile apps are available in the languages mentioned above only, although other languages are listed in the app stores, such as Apple App Store.
  3. Do Oracle E-Business Suite mobile apps support push notifications?

    Yes, push notifications are supported when using Oracle Mobile Cloud Service (MCS) in the following apps starting from Oracle E-Business Suite Mobile Foundation Release 7.0:

    • Oracle Mobile Approvals for Oracle E-Business Suite, when provided to users through enterprise distribution
    • Oracle Mobile Maintenance for Oracle E-Business Suite, when provided to users through enterprise distribution (available from Oracle E-Business Suite Mobile Foundation 8.0)
    • Custom Oracle E-Business Suite mobile apps developed using the Login component from Oracle E-Business Suite Mobile Foundation

    Standard Oracle E-Business Suite mobile apps installed directly from the Apple App Store or Google Play do not support push notifications.

    Push notifications require enterprise distribution due to iOS requirements. The provisioning profile used to build the iOS app and the certificate and private key presented by the Oracle E-Business Suite server to send the push notifications are specific to the iOS app to be used in your organization; therefore, you must obtain your own profile and certificate from the Apple Developer Program. You can then use these to build and deploy the iOS app through enterprise distribution.

    Oracle E-Business Suite Mobile Foundation Push Notification System uses Oracle MCS to send push notifications. Oracle MCS handles platform-specific delivery of push notifications by connecting to the push notification service, such as APNs for iOS and FCM for Android, and provides monitoring and error handling capabilities for administrators. If you have already subscribed to Oracle MCS for your enterprise mobile app requirements, you can use the same subscription to enable push notifications for Oracle E-Business Suite. Otherwise, you must obtain a new Oracle MCS subscription to use push notifications. Once MCS subscription is available, in order to use Oracle E-Business Suite Mobile Foundation Push Notification System, your Oracle MCS instance should be set up and registered with Oracle E-Business Suite Mobile Foundation. See: Setting Up an Oracle Mobile Cloud Service InstanceOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

    For information on setting up and enabling push notifications for the supported apps, refer to:

  4. Do Oracle E-Business Suite mobile apps support “deep linking”?

    Deep linking is where a URL link in an email or a UI web page viewed from a mobile device can be used to open an Oracle E-Business Suite mobile app and navigate to a given mobile app page.

    No, Oracle E-Business Suite mobile apps do not support deep linking. Users can only manually launch the app and navigate from the landing page to the desired location within the app.

  5. Is there a way to track what users are using the mobile apps?

    Yes, apps using Oracle E-Business Suite Mobile Foundation provide a user installation and usage tracking feature, starting from Oracle E-Business Suite Mobile Release 5.0. You can track app installations by user, operating system and version, and device model. Additionally, you can track app usage for each day based on the user logins. For more information, see Viewing Mobile App Installation and Usage MetricsOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

  6. What diagnostics are built in the apps?

Oracle E-Business Suite mobile apps built with Oracle E-Business Suite Mobile Foundation have a diagnostic feature that can enable server logging, client loggins, and REST service auditing. You can enable the logging feature by setting profile options on the server. The upload feature is then enabled in your mobile app, and you can upload the log files from the mobile client to the server.

For more information, see Enabling the Logging and Diagnostics FeaturesOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

Licensing and Technical Requirements

  1. What are the licensing implications for Oracle E-Business Suite mobile apps?

    The Oracle E-Business Suite mobile apps are available as part of existing product licenses. For information about the licensed product for each app, see Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation Index, My Oracle Support Knowledge Document 1641772.1.

  2. Are there any backend requirements or additional products that should be licensed to run Oracle E-Business Suite mobile apps?

    There is no new technology required on the Oracle E-Business Suite server for the mobile apps. Oracle E-Business Suite mobile apps interact with the middle tier through REST-based data services and security services.

    To use Oracle E-Business Suite mobile apps, you only need to apply consolidated server-side patches and perform some setup tasks to configure your mobile apps on the server. For more information, refer to Applying Prerequisite Patches on the Oracle E-Business Suite ServerOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

  3. What development framework is used to build Oracle E-Business Suite mobile apps?

    Oracle E-Business Suite mobile apps are built using Oracle Mobile Application Framework (Oracle MAF). Oracle Mobile Application Framework is a hybrid mobile framework that enables developers to rapidly develop single-source applications for multiple platforms. This framework allows us to write a single application that can be built and run on Apple iOS and Google Android with platform-specific interactions and look and feel.

    Additionally, designed using Oracle UX standards, mobile apps for Oracle E-Business Suite share a common look and feel.

    Please note that Oracle Mobile Expenses for Oracle E-Business Suite, known as Oracle Fusion Expenses on Google Play and the Apple App Store, is built using different frameworks for Andriod and iOS. The app on Android is built with Oracle MAF, but the app on iOS is built with native technology.

  4. What is Oracle E-Business Suite Mobile Foundation and how is it different from Oracle Mobile Application Framework?

    Oracle E-Business Suite Mobile Foundation provides essential feature components specifically for Oracle E-Business Suite mobile apps which can be used for an app developed with Oracle Mobile Application Framework. These features form a common foundation of basic functionality for Oracle E-Business Suite mobile apps, beyond the tools available in Oracle MAF. For example, the Oracle E-Business Suite Mobile Foundation Login component implements application configuration, user login, security context, diagnostic, and About page features which then deliver common features for all mobile apps using that Oracle E-Business Suite Mobile Foundation version.

    Please note that each release of Oracle E-Business Suite mobile apps has a corresponding Oracle Mobile Application Framework (MAF) version and Oracle E-Business Suite Mobile Foundation version. For information on the Oracle MAF version required for your app, refer to Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation Index, My Oracle Support Knowledge Document 1641772.1, and Section 1: Oracle E-Business Suite Mobile Foundation Release Update History in Oracle E-Business Suite Mobile Foundation Release Notes, My Oracle Support Knowledge Document 1642431.1.

  5. What are considerations when managing compatibility of server-side patches and client app versions?

    Each app version is developed based on designated patches applied on the server for that release. If you are using standard apps installed from the Apple App Store or Google Play, you may install the latest app version from the app stores even before you install the corresponding server-side patches delivered with the app version.

    Oracle helps you to manage such compatibility of client apps and server patches, with a release strategy to test the client app and server patch combinations with a N-1policy where N is the latest Oracle E-Business Suite mobile app release that contains both the corresponding client app version and the associated server patches. The latest client app version is expected to work with the current version (N) and one previous version (N-1) of the server patches.

    The latest server-side patches must be applied to enable new features and fixes that require those patches. Oracle recommends that you define a plan to maintain the mobile server side on a regular basis that is aligned with the Oracle E-Business Suite mobile releases, if you are using the standard apps installed from public app stores.

    For required patch information for each Oracle E-Business Suite mobile release, refer to Applying Prerequisite Patches on the Oracle E-Business Suite ServerOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

 

Server Setup and Configuration

  1. What are the server connectivity options for Oracle E-Business Suite mobile apps?

    Oracle E-Business Suite mobile app users have the following server connectivity options to access the mobile apps:

    • Over the Intranet through VPN

    If your Oracle E-Business Suite environment is not set up in a DMZ configuration, users must access the Oracle E-Business Suite mobile apps through an intranet connection, such as a virtual private network (VPN).

    • Over the Internet through a DMZ configurationIf your mobile users need to access Oracle E-Business Suite mobile apps over the Internet, your Oracle E-Business Suite environment must be set up in a DMZ configuration. See Advanced Configurations for Demilitarized ZoneOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2. For DMZ configuration instructions, refer to:
      • For DMZ configuration instructions on Oracle E-Business Suite Release 12.1, see My Oracle Support Knowledge Document 380490.1
      • For DMZ configuration instructions on Oracle E-Business Suite Release 12.2, see My Oracle Support Knowledge Document 1375670.1
    • Third-party Enterprise Mobility Management solutionsOracle E-Business Suite mobile apps developed using Oracle Mobile Application Framework (MAF) can integrate with third-party Enterprise Mobility Management solutions that support common AppConfig standards, such as VMware AirWatch. Such EMM solutions can be configured to connect via an App Tunnel for Per-App VPN. For more information, refer to Enterprise Mobility Management in this document.
  2. Can I connect Oracle E-Business Suite mobile apps to a TLS-enabled Oracle E-Business Suite server using server certificates that are self-signed or issued by a custom certificate authority?

    Yes, you can dynamically add custom certificate authority (CA) or self-signed server certificates to the standard Oracle E-Business Suite mobile apps downloaded from the Apple App Store or Google Play for TLS connections to Oracle E-Business Suite, starting from Oracle E-Business Suite Mobile Release 7.0. In the releases earlier than 7.0, you would need to create a custom version of an app through enterprise distribution and import additional root-CA certificates into to the MAF application’s truststore if the HTTPS server contains certificates not present in your MAF application’s cacerts file.

    For a list of certificates supported by Oracle MAF and information on updating and managing certificates in the cacerts file, see Migrating to New cacerts File for SSL in MAF 2.x.x, Oracle Mobile Application Framework Installing Oracle Mobile Application Framework. For example, for Oracle E-Business Suite mobile apps built with Oracle E-Business Suite Mobile Foundation Release 8.0, see Migrating to New cacerts File for SSL in MAF 2.5.0Oracle Mobile Application Framework Installing Oracle Mobile Application Framework. For the apps built with the MAF version earlier than 2.5.0, locate the Oracle MAF documentation from Previous releases of Oracle Mobile Application Framework Documentation.

    For instructions on importing the CA’s root certificates to standard Oracle E-Business Suite mobile apps, refer to Advanced Configurations for Secure Communication with HTTPSOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

  3. Can the EBS Server URL parameter be preconfigured so that mobile users do not need to enter the server URL when they use the app?

    Yes, the EBS Server URL can be preconfigured for the following apps, starting from Oracle E-Business Suite Mobile Release 8.0:

    • Standard apps installed from the Apple App Store or Google Play when they are deployed with Enterprise Mobility Management solutions only
    • Enterprise-distributed apps
    • Custom apps developed based on Oracle E-Business Suite Mobile Foundation

    When these apps are deployed with EMM solutions, administrators can preconfigure the Server URL in an EMM console. Refer to question: Can the EBS Server URL parameter be configured remotely through EMM managed app configuration for all users?

    If enterprise-distributed apps and custom apps mentioned above are not deployed with EMM solutions, mobile applications developers can preconfigure the Server URL in ebs.properties during the app development. For information on preconfiguring the Server URL in ebs.properties, see Configuring Default Server URL (Optional)Oracle E-Business Suite Mobile Apps Developer’s Guide, Release 12.1 and 12.2.

  4. Are multiple entry points supported by Oracle E-Business Suite mobile apps?

    Yes, when two or more mobile apps access the same backend environment, one of them can connect to external access and the other one(s) can connect to internal access.

    A web entry point is a URL that an app uses to invoke Oracle E-Business Suite web services. When configuring your app in the Configure Mobile Applications page, you can set its value in the Service Endpoint (APPS_MOBILE_AGENT) parameter for Apps Local Login or EBS Service Endpoint (APPS_MOBILE_AGENT) for Apps SSO Login. If your Oracle E-Business Suite environment is configured with multiple web entry points, you can assign a dedicated web entry point for a specific mobile app.

    For information on setting these configuration parameters, see Configuring Parameters for the Apps Local Login Authentication Type and Configuring Parameters for the Apps SSO Login Authentication Type from the Oracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

User Authentication and Security

  1. How is user authentication and access managed with Oracle E-Business Suite mobile apps?

    Oracle E-Business Suite mobile apps support the same user authentication and app setup and access that Oracle E-Business Suite supports for the base products. You log in to Oracle E-Business Suite mobile apps by using your Oracle E-Business Suite login credentials (user name and password).

    Oracle E-Business Suite mobile apps support the following authentication types:

    • Apps Local Login (previously known as “HTTP Basic”) (default authentication type) – for local authentication against the Oracle E-Business Suite serverPasswords must be stored in Oracle E-Business Suite.
    • Apps SSO Login (previously known as “Web SSO”) (available from Oracle E-Business Suite Mobile Release 4.0) – for remote authentication against an external Oracle Access Manager (OAM) serverIf user passwords are externally stored and are not accessible which indicates that your instance is single sign-on enabled, configure your app with the “Apps SSO Login” instead. See: Advanced Configurations for Single Sign-On (SSO)Oracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

    For more information about these authentication types, refer to Supporting Apps Local Login and Apps SSO Login Authentication Types for All Mobile AppsOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

  2. Can Oracle E-Business Suite mobile apps integrate with advanced user authentication schemes that Oracle Access Manager supports, for example identity federation?

    Oracle E-Business Suite mobile apps can delegate user authentication to Oracle Access Manager (OAM) in the same way as supported for Oracle E-Business Suite browser-based applications, using “Apps SSO Login” (or “Web SSO”) authentication type starting from Oracle E-Business Suite Mobile Release 4.0. Refer to Advanced Configurations for Single Sign-OnOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

    Note that for both browser-based applications and mobile apps, Oracle E-Business Suite certifies the form-based challenge method only.

    In addition to the form-based challenge method, Oracle Access Manager supports several alternative authentication methods, including Oracle Identity Federation, integration with multi-factor authentication, or integration with other third-party access management systems. You may leverage Oracle Access Manager to further integrate with any of the alternative authentication mechanisms supported by Oracle Access Manager. Integration with Oracle E-Business Suite is expected to work, regardless of how Oracle Access Manager authenticates the user, provided that Oracle Access Manager protects the resources, enforces authentication, and returns the configured response headers.

    Note that Oracle E-Business Suite does not certify these alternative authentication methods. You may be asked to revert Oracle Access Manager to the certified form-based authentication before further investigation on any issues in Oracle E-Business Suite can take place.

    If you encounter issues during the configuration of Oracle Access Manager with alternative authentication mechanisms, you may contact Oracle Support for diagnosing issues related to Oracle Access Manager.

  3. What are troubleshooting tips for user authentication with Apps SSO Login?

    Here are some tips to guide you when your app is configured with Apps SSO Login.

    For SSL or TLS configuration, ensure that you complete the required configuration tasks (as described in Section 9.1 Configuring Transport Layer Security (TLS) in Document 2045154.1 for Oracle E-Business Suite 12.1.3, or Section 6.1 Configure Transport Layer Security (TLS) in Document 1576425.1 for Oracle E-Business Suite 12.2), such as enabling JSSE library and importing Oracle E-Business Suite root-CA, intermediate, and server certificates into the Oracle E-Business Suite AccessGate (EAG) truststore. Additionally, ensure the HTTP communication from the Oracle WebLogic Server node where EAG is deployed to Oracle E-Business Suite web entry URL is allowed. See: Mobile Specific Setup Tasks to Enable Apps SSO Login Authentication SecurityOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

    For testing “Login SSO URL” (login/sso) or “EBS Session Service” (login/apps) standalone from a web browser, it is recommended sending the “X-Ebs-Wep” request parameter that is supported in Oracle E-Business Suite AccessGate (EAG) 1.3.2.1 and above with Oracle E-Business Suite web entry URL (http(s)://<hostname>:<port>). If EAG does not receive this parameter, the login/apps service may fail and an “Initialization failed -1” error is captured in EAG logs. In this situation, ensure you pass this “X-Ebs-Wep” request parameter.

    For more information about troubleshooting tips for Apps SSO Login, see Troubleshooting Tips on Configuring Apps With the Apps SSO Login Authentication TypeOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

  4. If I log in and get authenticated to an Oracle E-Business Suite mobile app, can I access another Oracle E-Business Suite mobile app from the same mobile device without being re-authenticated?

    No, you will need to be re-authenticated by providing your login credentials as you navigate from one Oracle E-Business Suite mobile app to another on the same mobile device. Re-authentication is required for Oracle E-Business Suite mobile apps even if you have integrated Oracle E-Business Suite with Oracle Access Manager for single sign-on.

    Note that integration with Oracle Access Manager does not provide device-level single sign-on; that is, you cannot log into an app and then access all the apps on the same device with the same session. Instead, this integration connects Oracle Access Manager with your existing Oracle E-Business Suite login framework. The difference between invocation of multiple web apps from a desktop browser and invocation of multiple MAF-based mobile apps on a mobile device is that the desktop browser can share a cookie, such as the Oracle Access Manager session cookie, but multiple mobile apps on the mobile device cannot share that cookie.

  5. What is the session management architecture of the Oracle E-Business Suite mobile apps?

    User authentication is performed through an Oracle E-Business Suite specific login or by using single sign-on. When the user is authenticated, a session is created for that user along with a session token (cookie) which uniquely identifies that session. For each service request invoked in that app by that user, the session token is passed so that the same session is maintained throughout the lifetime of that app. The session is invalidated when the user logs out.

  6. Does Oracle provide third-party security audit reports and Data Security Checklists sheets of the Oracle E-Business Suite mobile apps?

    Oracle policy prohibits us from providing audit results or checklists.

 

Enterprise Distribution

  • Can I distribute Oracle E-Business Suite mobile apps internally within my company rather than users downloading them from the Apple App Store or Google Play?

Yes, you can distribute Oracle E-Business Suite mobile apps to a company’s internal location (such as its own site) rather than the public apps stores (such as Apple App Store or Google Play), starting from Oracle E-Business Suite Mobile Release 4.0. This type of distribution allows companies or enterprises to control the version of the apps installed by their users and change the standard Oracle logos. Enterprises also can optionally create corporate branding for these apps. See: Are customizations supported by Oracle E-Business Suite mobile apps?

To achieve this, Oracle packages the MAF-based mobile applications as Mobile Application Archives (MAA) and then distributes them through the Oracle Software Delivery Cloud where you can download the original mobile apps via the MAA files. This enables developers to use the downloaded MAA file of a desired mobile app, then create an enterprise version of the app from the MAA file, and then distribute the enterprise app to an enterprise’s own site. Enterprise users can download the app directly from the enterprise’s internal site.

For instructions on downloading MAA files, see Downloading Mobile Application Archives FilesOracle E-Business Suite Mobile Apps Developer’s Guide, Release 12.1 and 12.2. For more information on enterprise distribution, refer to Using Mobile Application Archives for Enterprise DistributionOracle E-Business Suite Mobile Apps Developer’s Guide, Release 12.1 and 12.2.

Note that the MAF-based Oracle Mobile Expenses for Oracle E-Business Suite app (known as Oracle Fusion Expenses on the Apple App Store and Google Play) also supports enterprise distribution and can be deployed to both iOS and Android devices. Refer to Document 1625446.1 for details.

Enterprise Mobility Management

  1. Can Oracle E-Business Suite mobile apps integrate with third-party Enterprise Mobility Management solutions, such as AirWatch and MobileIron?

    Yes, Oracle E-Business Suite mobile apps built with Oracle MAF are expected to work with any Enterprise Mobility Management (EMM) provider that supports AppConfig industry standards provided by operating system vendors.

    Oracle MAF is compatible with AppConfig-based Enterprise Mobility Management integration, using native frameworks that are made available through operating systems (iOS and Android). Therefore, mobile apps built with Oracle MAF work with AppConfig Enterprise Mobile Management solutions. The MAF integration with EMM following AppConfig standards helps building EMM-compatible applications. Oracle MAF applications support AppConfig capabilities such as Per-App VPN app tunnelling, application configuration, and implementations of security policies and access control. For more information, refer to Integrating MAF Applications with EMM SolutionsOracle Mobile Application Framework Developing Mobile Applications with Oracle Mobile Application Framework.

    Oracle is an Independent Software Vendor (ISV) member of the AppConfig Community. The AppConfig Community provides tools and best practices to secure, configure, deploy, and manage mobile enterprise apps.

    Oracle does not explicitly certify permutations of Oracle E-Business Suite mobile app releases with given EMM providers and their releases. Oracle may test selected Oracle E-Business Suite mobile apps with selected AppConfig-compliant products, including VMware AirWatch. Oracle does not conduct comprehensive tests between all available Oracle E-Business Suite mobile app releases and all AppConfig-compliant products.

  2. Whom should I contact for issues with EMM solutions?

    Oracle Support does not have access to third-party EMM AppConfig products and is unable to reproduce or investigate AppConfig compatibility issues directly. Oracle Support will ask customers to validate if the reported issue reproduces without third-party EMM integration in order to determine if the issue is specific to the third-party EMM solution. Issues with AppConfig-based configurations should be first reported to the affected EMM provider. The EMM provider may engage Oracle for interoperability issues between Oracle MAF and the third-party EMM solution as needed.

  3. Can the EBS Server URL parameter be configured remotely through EMM managed app configuration?

    Yes, administrators can preconfigure the Oracle E-Business Suite Server URL by setting up parameters in an EMM console, starting from Oracle E-Business Suite Mobile Foundation Release 8.0. Once this configuration is complete, the app users no longer need to enter this URL manually after launching the app installed from an EMM’s app catalog. This applies to the following apps:

    • Standard apps installed from the Apple App Store or Google Play
    • Apps provided to users through enterprise distribution
    • Custom apps developed based on Oracle E-Business Suite Mobile Foundation

    Please note this feature has been tested and certified only on iOS devices. To leverage this feature on Android devices, it is required to register your EMM provider with Google Play.

    See: Setup Tasks for Deploying Mobile Apps with Enterprise Mobility Management SolutionsOracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2.

  4. Do Oracle E-Business Suite mobile apps support Oracle Mobile Security Suite?

    No. The mobile application management (MAM) feature with Oracle Mobile Security Suite (OMSS) available earlier is now desupported. See My Oracle Support Knowledge Document 2105518.1 Document 2105518.1 for details.

 

Customization and Custom App Development

    1. Does Oracle distribute mobile apps in iOS application bundle (.ipa and .app files) or Android application package (.apk) for development usage?

      No, Oracle does not distribute IPA and APK files for customer use directly. Instead, Oracle distributes Mobile Application Archives (MAA) of the corresponding Oracle E-Business Suite mobile apps. An MAA file is an existing MAF application archive that allows developers to use Oracle Mobile Application Framework to customize the associated app and generate the enterprise version of the app to meet enterprise needs. Therefore, customers and partners can consume an MAA file of a desired mobile app, perform any customization as allowed, generate their own application binaries, such as iOS application bundle (.ipa and .appfiles) or Android application package (.apk), and then sign and deploy them to their enterprise’s own sites.

    2. Are customizations supported by Oracle E-Business Suite mobile apps?

      Yes, Oracle supports specific customizations for corporate branding your mobile apps, including:

      • Replace Oracle logos (presented through app logo, company logo, and splash screen) with your enterprise logo
      • Change app name, End User License Agreement, and copyright Information (Optional)

      This is enabled by providing the MAA files, for apps built with Oracle E-Business Suite Mobile Foundation (starting from Oracle E-Business Suite Mobile Release 4.0) and Oracle Mobile Supply Chain Applications for Oracle E-Business Suite (available from Oracle E-Business Suite Mobile Release 7.0). See: Implementing Corporate Branding and Deploying Your AppsOracle E-Business Suite Mobile Apps Developer’s GuideRelease 12.1 and 12.2.

      If you upgrade your app from a previous version of the corresponding MAA file to a new version, you need to reapply the customization changes you completed previously. See: Upgrading Your Enterprise Mobile Apps, Oracle E-Business Suite Mobile Apps Developer’s GuideRelease 12.1 and 12.2.

    3. What are the considerations and guidelines to create custom apps for Oracle E-Business Suite?

      To create custom apps, you need to develop a client app as well as REST services to interact with the server. Oracle provides some resources to help with this:

      • REST Services
        • Using Oracle published mobile-optimized REST APIsOracle provides APIs corresponding to selected functionality in the Oracle E-Business Suite mobile apps. These APIs are available in the Oracle Integration Repository, a component in Oracle E-Business Suite Integrated SOA Gateway, where you can search, view, and deploy them as REST services for your custom app development.For information on these mobile APIs published in the Oracle Integration Repository for each app, see Oracle E-Business Suite Mobile APIs Available in Oracle Integration RepositoryOracle E-Business Suite Mobile Apps Developer’s GuideRelease 12.1 and 12.2. These APIs are available from Oracle E-Business Suite Mobile Foundation Release 6.1.
        • Creating custom REST APIsYou can create your own REST APIs and then publish them via Oracle Integration Repository. Before using these REST APIs, you must deploy them as REST services.

        For more information about using REST services, see: Implementing Oracle E-Business Suite APIs as REST Services for Mobile AppsOracle E-Business Suite Mobile Apps Developer’s GuideRelease 12.1 and 12.2.

      • Client Development Tools
        • Using Oracle Mobile Application Framework (Oracle MAF) to develop custom apps
          With this option, you can use Oracle E-Business Suite Mobile Foundation Login component that contains client libraries, a MAF-based application template, and a MAF-based sample app. The sample app implements various features of the Login component and these features are commonly used by Oracle E-Business Suite mobile apps. You can use the sample app as a reference implementation to guide you through the custom app development. The template contains a MAF project that is already preconfigured with the Login component allowing you to quickly start developing custom apps for Oracle E-Business Suite.For more information, see: Using the Login Component to Develop Mobile AppsOracle E-Business Suite Mobile Apps Developer’s GuideRelease 12.1 and 12.2. This feature is available from Oracle E-Business Suite Mobile Foundation Release 4.1 and onwards.
        • Using any other mobile app development framework of your choiceSince the REST services do not rely on the underlying components of the Oracle E-Business Suite Mobile Foundation, these REST services can be invoked from your custom apps developed using any development framework of your choice.

For more information on custom mobile app development for Oracle E-Business Suite, refer to Custom mobile app development for Oracle E-Business SuiteOracle E-Business Suite Mobile Apps Developer’s GuideRelease 12.1 and 12.2.

Discontinued Oracle E-Business Suite Mobile Apps

  1. Which apps are discontinued?

    Oracle has discontinued the following Oracle E-Business Suite mobile apps from August 3, 2018 with Oracle E-Business Suite Mobile Release 8.0 and onwards. Oracle will not deliver any new updates to the apps after this date.

    • Oracle Mobile Discrete Quality Manager for Oracle E-Business Suite
    • Oracle Mobile Process Quality Manager for Oracle E-Business Suite
    • Oracle Mobile Procurement for Oracle E-Business Suite
    • Oracle Mobile Product Information for Oracle E-Business Suite
    • Oracle Mobile Project Manufacturing for Oracle E-Business Suite
    • Oracle Mobile Project Manager for Oracle E-Business Suite
    • Oracle Mobile Service Manager for Oracle E-Business Suite
  2. What does discontinued apps mean? Will Oracle continue to provide support for these apps?

    Oracle will support these discontinued apps, but will not deliver any new updates to the apps.

Customers who have installed these apps will continue to receive technical support — including access to online support tools, knowledge bases, pre-existing fixes, and service request resolution– for as long as they operate the apps. As of August 3, 2018, error correction support will no longer be available for these apps.

Additionally, Oracle will not certify these apps with any further operating system updates, new devices, or new Oracle E-Business Suite releases beyond Release 12.2.7. Oracle will continue to assist you to the best of our ability; however, we are unable to provide any new fixes.

  1. Will Oracle continue to provide code for these apps, even if not delivering new updates?

    Yes, Oracle will provide the following code artifacts for these discontinued apps:

      • The apps remain on the Apple App Store and Google Play with the latest client version delivered in 2017.

    See: Discontinued Oracle E-Business Mobile Apps in Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation Index, My Oracle Support Knowledge Document 1641772.1.

 

Moblie Documentation

  • What documentation is available for Oracle E-Business Suite mobile apps?

The following documentation and resources are available in Oracle E-Business Suite Documentation Web Libraries for Release 12.1 and Release 12.2 as well as in My Oracle Support:

  • Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation Index, My Oracle Support Knowledge Document 1641772.1 – This index is the central mobile references for all Oracle E-Business Suite mobile documentation, including links to the app-specific release notes for each app.
  • Oracle E-Business Suite Mobile Foundation Release Notes, My Oracle Support Knowledge Document 1642431.1
  • Oracle E-Business Suite Mobile Apps Administrator’s Guide, Release 12.1 and 12.2, available in:
    • Oracle E-Business Suite Documentation Web Library, Release 12.1 (HTML) (PDF)
    • Oracle E-Business Suite Documentation Web Library, Release 12.2 (HTML) (PDF)
  • Oracle E-Business Suite Mobile Apps Developer’s Guide, Release 12.1 and 12.2, available in:
    • Oracle E-Business Suite Documentation Web Library, Release 12.1 (HTML) (PDF)
    • Oracle E-Business Suite Documentation Web Library, Release 12.2 (HTML) (PDF)
  • Oracle E-Business Suite Release 12.1 and 12.2 Transfer of Information (TOI) Online Training, My Oracle Support Knowledge Document 807319.1 – This is for online, on-demand training for each mobile app that details the implementation and use of that app.
  • Oracle E-Business Suite Product Enhancement Request to My Oracle Support Community FAQ, My Oracle Support Knowledge Document 1584210.1 – This FAQ provides guidances about sharing ideas with Oracle related to mobile apps

Change Log

DateDescription
2018-08-02
  • Rearranged the questions throughout this document for Oracle E-Business Suite Mobile Release 8.0
  • Added the following new sections:
    • Mobile Releases and Common Mobile Features
    • Discontinued Oracle E-Business Suite Mobile Apps
    • Mobile Documentation
2017-09-29
  • Updated the Licensing and Technical Requirements section, question 1
2017-08-09
  • Updated Licensing and Technical Requirements section, question 10
2017-07-18
  • Added a new question 10 in User Authentication and Security section
2017-07-17
  • Added a new section Enterprise Mobility Management (EMM)
  • Updated the User Authentication and Security section, questions 4 and 5
2017-06-22
  • Updated the following frequently asked questions for Oracle E-Business Suite Mobile Release 7.0
    • Licensing and Technical Requirements section, questions 1 and 8
    • Enterprise Distribution, Customization, and Deployment section, questions 3, 7 (new), 8 (new), and 9 (new)
2017-03-27
  • Updated question 3 in the Enterprise Distribution, Customization, and Deployment section
2017-02-15
  • Updated the following frequently asked questions for Oracle E-Business Suite Mobile Foundation 6.1
    • Licensing and Technical Requirements section, question 1
    • User Authentication and Security section, questions 4, 5, and 9
    • Enterprise Distribution, Customization, and Deployment section, questions 5 and 6
2016-10-10
  • Added question 8 in the Licensing and Technical Requirements section
2016-08-12
  • Updated the following frequently asked questions for Oracle E-Business Suite Mobile Release 6.0
    • Licensing and Technical Requirements section, questions 4, 5, 6, and 7
    • User Authentication and Security section, questions 1, 8, 9, and 10
    • Diagnostics section, question 1
    • Enterprise Distribution, Customization, and Deployment section, questions 1, 3, and 7
2016-03-14
  • Updated the following frequently asked questions for Oracle E-Business Suite Mobile Release 5.0
    • Licensing and Technical Requirements section, question 5
    • User Authentication and Security section, question 9
    • Enterprise Distribution, Customization, and Deployment section, questions 2 and 3
2016-02-18
  • Updated the following frequently asked questions by removing Oracle Mobile Security Suite (OMSS) or mobile application management (MAM) reference
    • User Authentication and Security section, questions 1 and 8
    • Enterprise Distribution, Customization, and Deployment section, questions 2, 6, and 7
2015-12-24
  • Updated question 5 in the Enterprise Distribution, Customization, and Deployment section about the guideline to create custom apps
2015-10-19
  • Initial publication

 

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